MANAGERIAL SKILLS FOR NEW MANAGERS AND SUPERVISORS

Content

Responsibilities of New Managers

• Managing for Competitive Advantage
• Roles and Responsibilities
• Skills Needed at Different Management Levels
• Common Mistakes Made by New Managers and Supervisors

Responsibilities of New Managers

• What Makes a Team?
• Stages of Team Formation
• Teams Dynamics and Team Building
• Situational Leadership and its Application to Team Leadership

Mastering the Art of Motivation

• What is Motivation?
• Myths about Motivation
• The Main Theories

Delegation

• What is Delegation and Why to Delegate?
• Root Causes of Poor Delegation
• Learning the Steps to Effective Delegation
• The Do‘s and Don‘ts of Delegation

Time and Stress Management

• Definition of Time Management
• Identifying Your Time Wasters – Activity Log
• Start Planning Effectively
• Definition of Stress
• Causes and Symptoms of Stress
• Techniques and Approaches to Managing Stress

Problem-Solving and Decision Making

• Tools and Techniques
• The Traditional Approach to Problem-Solving
• The Do‘s and Don‘ts of Brainstorming Techniques

FOR WHOM: New and Prospective Managers or Supervisors, Administration Executives, Executive Secretaries and Managers/ Supervisors with some experience but no formal training.

 DATE:               22nd – 24th May, 2024

                             20th – 22nd November, 2024