MANAGERIAL SKILLS FOR NEW MANAGERS AND SUPERVISORS

Content

 

Responsibilities of New Managers

  • Managing for Competitive Advantage
  • Roles and Responsibilities
  • Skills Needed at Different Management Levels
  • Common Mistakes Made by New Managers and Supervisors

Responsibilities of New Managers

  • What Makes a Team?
  • Stages of Team Formation
  • Teams Dynamics and Team Building
  • Situational Leadership and its Application to Team Leadership

Mastering the Art of Motivation

  • What is Motivation?
  • Myths about Motivation
  • The Main Theories

Delegation

  • What is Delegation and Why to Delegate?
  • Root Causes of Poor Delegation
  • Learning the Steps to Effective Delegation
  • The Do‘s and Don‘ts of Delegation

 

Time and Stress Management

  • Definition of Time Management
  • Identifying Your Time Wasters – Activity Log
  • Start Planning Effectively
  • Definition of Stress
  • Causes and Symptoms of Stress
  • Techniques and Approaches to Managing Stress

Problem-Solving and Decision Making

  • Tools and Techniques
  • The Traditional Approach to Problem-Solving
  • The Do‘s and Don‘ts of Brainstorming Techniques

FOR WHOM: New and Prospective Managers or Supervisors, Administration Executives, Executive Secretaries and Managers/ Supervisors with some experience but no formal training.

 

 DATE:     18th – 20th May, 2022

9th – 11th November, 2022

 

Objective

By the end of the workshop, participants will be able to:

  • Discover their role as new managers or supervisors
  • Apply different leadership styles to successfully lead and motivate their employees
  • Empower employees through delegation and managing winning teams
  • Manage self, time and stress in a restless work environment
  • Apply new tools and techniques to improve decision-making and problem-solving

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