To excel as an Office Manager, Administrator or Secretary you need to perfect your interpersonal and behavioural skills, to ensure that you stay in control and on top of every one of your responsibilities.
By the end of the workshop, participants will be able to:
Learn how to prioritize and cope with multiple tasks
Learn how to think as a manager – planning, making decisions and solving problems
Learn how to improve their communication skills to enhance their relationships
Lean how to be assertive and therefore more effective in the workplace