DEVELOPING CORE SKILLS FOR ADMINISTRATORS, SECRETARIES AND PERSONAL ASSISTANTS

165,000.00

Content

Personal Effectiveness

  • Thinking about Reading and Identifying your Current Skills
  • Reading Strategies: The Theory
  • Thinking about Note-Making
  • Memory Linking
  • Memory Journeys
  • Remembering Names and Numbers
  • Memory at Work
  • Reading at Work

Effective Inter-Personal Communications

  • Barriers and their Solutions
  • Body Language and Building Rapport
  • Keys to Relationships
  • Self-Image and Self Esteem
  • Listening and Questioning
  • Getting your Point Across
  • Managing Feelings: Managing Other People

Time Management, Planning and Problem Solving

  • Results-Orientated Time Management
  • Outcome Planning for Better Results
  • Practical Approaches to Problem Solving
  • Prioritization and Planning Periods
  • Getting Things Done
  • Identifying and Dealing with Timewasters

Personal Skills-Set: Putting It All Together

  • Your Role and Job in the Context of any Organization
  • Core Skills in the Real World
  • Thinking and Working in Groups
  • Better Meetings
  • How to Change Habits of a Lifetime

FOR WHOM: Secretaries, Administrative Staff, Personal Assistants, Office Managers, Support Staff, Office Administrators, Clerical Officers, and others want to raise their efficiency levels, improve their effectiveness and develop skills that will help their career-development.

 

DATE:                  17th – 19th January, 2024

                               31st July – 2nd Aug, 2024

 

Objective

This workshop aims to help you raise your efficiency levels and develop skills that will help you build your career. By the end of the workshop, participants will be able to:

  • Give you a ‗Brain Train‖ to Improve your Effectiveness at Work
  • Improve your Reading and Note-Making Skills
  • Teach you to Use and Apply Simple Memory Systems
  • Build your Self-Esteem and Confidence when Dealing with Teams, Individuals and Difficult Problems
  • Show you ways to Manage your Time and Plan for Results

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