MASTERING PEOPLE MANAGEMENT AND TEAM LEADERSHIP

Content

 

Understanding Your Role

  • Leader or Manager?
  • Self-Perception
  • Beyond the Job Description
  • Balancing Conflicting Stakeholder Demands
  • A Model for Implementing Change Personal Effectiveness, Time Management and Delegation
  • Setting Personal and Team Objectives
  • Managing Performance
  • Finding and Using Time Effectively
  • A Model for Effective Delegation Communication, Influence and Conflict Management
  • Channels of Communication
  • Effective Listening Skills
  • Emotions and Rapport
  • Persuasion and Negotiation
  • Managing Conflict Assertively

 

Team Building, People Management and Motivation

  • How High-Performing Teams Work
  • Identifying Team Roles
  • Motivation and Reward
  • Building and Sharing a Vision for the Team
  • Different Approaches to Leadership Enhancing Team Performance through Coaching and Development
  • How People Learn
  • Coaching for Personal and Team Growth
  • Feedback Skills
  • Development Planning

 

FOR WHOM: Team Leaders, Supervisors, Managers, Heads of Departments, Directors, Human Resources Managers/Personnel, Administrators and Professionals new to the role or with experience but little previous training.

 

DATE:         19th – 21st January, 2022

                 20th – 22nd July, 2022

 

Objective

The move to team leader or line manager is a significant change for a supervisor or technical specialist. Balancing wider organizational and customer demands with the needs the needs of the team calls for a wide range of skills, ability and confidence to know when to stand back from operational pressures and understand the bigger picture. By the end of this workshop, you will be able to:

  • Understanding your role as manager and leader
  • Establishing clear objectives and standards of performance for your team
  • Managing your workload using effective prioritization and delegation techniques
  • Maximizing your influencing skills and building an effective team

Reviews

There are no reviews yet.

Be the first to review “MASTERING PEOPLE MANAGEMENT AND TEAM LEADERSHIP”

Your email address will not be published. Required fields are marked *

Shopping Cart