MANAGING THE IT DEPARTMENT OF YOUR ORGANIZATION

Content

 

Roles and Responsibilities of IT Managers

  • Securing Organizations’ Assets
  • Developing IT Policies and Procedures
  • Strategic Planning and Goals Setting
  • Data Management
  • Management Information Systems
  • Information Assurance

IT Governance

  • Overview of IT Governance
  • Problems with IT Governance
  • Frameworks
  • Business/IT Alignment

IT Financial Management

  • Financial Process: Budgeting, IT Accounting and Charging
  • ITIL Processes
  • Key Performance Indicators (KPIs)
  • IT Service Management

Configuration Management

  • Software Management
  • Configuration Management Database
  • Maintenance Systems
  • Guidelines and Standards

 

Corporate Sourcing

  • Inventory Management
  • Procurement
  • Auditing

Staff Training and Development

  • IT Career Path
  • Staff Selection and Criteria
  • Staff Training and Development

IT Managers Skills

  • Good Communication
  • Leadership Skills
  • Team Work
  • Delegation and Motivation

Business Continuity and Backup Strategy

  • Protecting and Recovering Content
  • Backup and Restore for Disaster Recovery

FOR WHOM: CIOs, Heads of Departments, IT Professionals, System Analysts, Database Administrators, Data Managers, Servers Managers, Network Engineers, Systems/Security Administrators, IT Development Managers and others who perform related functions.

DATE: 22nd – 24th June, 2022

7th – 9th December, 2022

 

Category:

Objective

In order to accomplish the goals desired, you will need to have a good strategic and tactical plan. You will need a basic roadmap on where you are now and where you are going. You would also need to  determine the best way on how to get from point A to point B. finally, you would need to make sure you have the means to get to your final destination.

This workshop provides Managers/IT professionals with a comprehensive set of tools and techniques needed to manage the IT department of their organization to be more effective and productive.

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