MANAGING THE CASH CYCLE: ACCOUNTS RECEIVABLE AND PAYABLE BEST PRACTICES

Content

An Introduction to Accounts Receivable

• Working Capital and Cash Management
• Understanding “The cost of Credit”
• The “Order to Cash” Process
• Understanding “Risk” in “Credit”
• Accounts Receivable and Effective Customer Service
• Identifying Under-Performing Areas to Increase Customer Satisfaction
• Managing the Receivables Ledger
• Setting Targets and Tracking Performance

Customers and Trading Terms

• Terms of Trading
• Tools and Techniques of Financial Analysis
• Financial Distress and Trend Analysis
• Valued Added Analysis of Financial Statement

Practical Collection Tools and Techniques

• Eliminating Barriers to Payment
• Recognizing Excuses and Delaying Tactics
• Providing Solutions to Non-Payment
• Telephone Collection Techniques
• Negotiation Skills for Successful Collections
• Building Relationships with Customers

Accounts Payable, Financial Accounting and the Supply Chain

• Sources of Finance
• Financial Position and Performance
• Cash Flow and Working Capital
• Why is Cash Flow so Important?
• Accounting and Financial Information

Achieving World Class in Accounts Payable Process

• Managing Risk
• Defining the Issues in Accounts Payable
• Principles of Best Practices
• Moving Beyond P2P

FOR WHOM: : Accountants, Finance Managers, Financial Controls, Management Accountants, General Ledger Accountants, Cashiers, Treasury Managers, Business Development Managers, Auditors, Accounts Receivable and Accounts Payable Accountants and others who perform related functions.

DATE:             3rd – 5th July, 2024

                          11th – 13th December, 2024