{"id":3938,"date":"2021-10-22T13:32:54","date_gmt":"2021-10-22T13:32:54","guid":{"rendered":"https:\/\/avantgardenigeria.com\/?post_type=product&p=3938"},"modified":"2024-11-25T09:43:34","modified_gmt":"2024-11-25T09:43:34","slug":"essential-skills-for-executive-secretaries-personal-assistants-office-managers-and-administrators","status":"publish","type":"product","link":"https:\/\/avantgardenigeria.com\/index.php\/product\/essential-skills-for-executive-secretaries-personal-assistants-office-managers-and-administrators\/","title":{"rendered":"ESSENTIAL SKILLS FOR EXECUTIVE SECRETARIES, PERSONAL ASSISTANTS, OFFICE MANAGERS AND ADMINISTRATORS"},"content":{"rendered":"
Objective<\/strong><\/p>\n A secretary or administrator is definitely not limited to one type of task and there’s no doubt that without you the office would come to a screeching halt One minute you’re making sure the boss is prepared for his meeting and the next you’re sorting through all the never-ending email and fielding phone calls. You’re the only person in the entire office to know where anything is and you are not allowed to forget anything. You’re in one of the world’s toughest job, yet everyone hilariously thinks your job is easy. You are the Secretary or Administrator – the unsung hero or heroine in the office. This fun and enriching workshop will equip you with the advanced skill, tools and checklist you need to overcome any major challenges at different organizational levels in today’s business environment. Gain the latest expertise you need to excel in your role and a super administrative executive, Office Managers, PA or secretary. After the workshop, you will be able to:<\/p>\n\n
Content<\/strong>\r\nManagement function\r\n<\/strong>\u2013 Identify your Role in Management\r\n\u2013 Set SMART Goals\r\n\u2013 Use Active verbs to write Effective SMART Goals\r\n\u2013 Create an ACTION plan\r\n\r\nManaging People Skills\r\n<\/strong>\u2013 Understand Yourself and Others\r\n\u2013 Concept to Communicate and relate with Others\r\n\u2013 Work as a Team\r\n\u2013 Partnering with Your Boss\r\n\r\nManaging the Office Function<\/strong>\r\n- Organizing and Processing Mails\r\n- Managing and Controlling Office Stock\r\n- Security and Confidentiality\r\n- Workplace Health and Safety Issues\r\n\r\nDeveloping your Critical Thinking Skills\r\n<\/strong>\u2013 What is Critical Thinking Skills?\r\n\u2013 Positive Attitude for Strong Critical Thinking\r\n\u2013 Characteristics of Critical Thinkers\r\n\u2013 Understanding the Eight Elements of Thought\r\n\r\nDeveloping your Professional Competencies\r\n<\/strong>\u2013 Importance of Asking Questions\r\n\u2013 Listening Skills\r\n\u2013 Emotional Intelligence\r\n\u2013 Building your Self Confidence\r\n\r\nDesk Management<\/strong>\r\n- Office Layout and Ergonomics\r\n- Information System\r\n- Managing the Paper Load\r\n- E-mail and Office Technology\r\n\r\nFor Whom:<\/strong> Personal Assistants, Executive Secretaries, Office Managers, Administrators and Administrative Assistants who are working with Senior and Middle Management\r\n\r\nDATE: 18th - 20th June, 2025<\/strong>\r\n 15th - 17th December, 2025<\/strong>\r\n\r\n\r\n\r\n\r\n
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