{"id":3903,"date":"2021-10-22T12:23:47","date_gmt":"2021-10-22T12:23:47","guid":{"rendered":"https:\/\/avantgardenigeria.com\/?post_type=product&#038;p=3903"},"modified":"2024-11-25T15:44:11","modified_gmt":"2024-11-25T15:44:11","slug":"skills-improvement-course-for-administrators-secretaries-and-personal-assistants","status":"publish","type":"product","link":"https:\/\/avantgardenigeria.com\/index.php\/product\/skills-improvement-course-for-administrators-secretaries-and-personal-assistants\/","title":{"rendered":"SKILLS IMPROVEMENT COURSE FOR ADMINISTRATORS, SECRETARIES AND PERSONAL ASSISTANTS"},"content":{"rendered":"<h3>Objective<\/h3>\n<p>The practical and highly popular workshop rapidly develops the key skills and knowledge that enables new and developing office professionals to maximize their contribution in the workplace.<\/p>\n<p>This workshop shows you how to plan and organize efficiently, develop confident communication skills and proactively contribute to the successful achievement of the organization\u2018s goals.<\/p>\n<p>By the end of the workshop, participants will be able to:<\/p>\n<ul>\n<li>Develop the skills and attributes of a first class office professional and make a greater contribution in their<\/li>\n<li>Deal with the difficulties and pressures of working in a modern<\/li>\n<li>Prioritize between urgent and important tasks<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<h3>Content<\/h3>\n<h5><strong style=\"font-size: 16px;\">Setting the Scene, Assessing Existing Skills, Time Management<\/strong><\/h5>\n<ul>\n<li>Assessing Prior Skills and Knowledge<\/li>\n<li>Perceptions, Attributes and Beliefs<\/li>\n<li>Time Management Skills<\/li>\n<li>Setting Goals and Priorities<\/li>\n<li>Identifying and Eliminating Time Wasters<\/li>\n<\/ul>\n<h5>Organizing and Planning<\/h5>\n<ul>\n<li>Managing Workflow<\/li>\n<li>Techniques for Organizing and Planning<\/li>\n<li>Managing Meetings<\/li>\n<li>Elements of an Effective Meeting<\/li>\n<li>Taking Minutes of Meetings<\/li>\n<\/ul>\n<h5>Effective Communication Skills<\/h5>\n<ul>\n<li>Understanding Assertiveness<\/li>\n<li>Listening and Questioning Skills<\/li>\n<li>Body Language<\/li>\n<li>Being Assertive<\/li>\n<\/ul>\n<h5>Team Working<\/h5>\n<ul>\n<li>Dealing with Difficult People<\/li>\n<li>Managing Upwards<\/li>\n<li>Partnering with your Boss<\/li>\n<li>Stress Management<\/li>\n<\/ul>\n<h5>Serving the Internal and External Customer<\/h5>\n<ul>\n<li>Understanding the Needs of Internal and External Customers<\/li>\n<li>Removing Services Barriers<\/li>\n<li>Providing Excellent Service<\/li>\n<li>Handling Complaints<\/li>\n<\/ul>\n<h5>Presentation Skills<\/h5>\n<ul>\n<li>Writing Skills<\/li>\n<li>Email Etiquette<\/li>\n<li>Presentation Skills<\/li>\n<\/ul>\n<p><strong>FOR WHOM: <\/strong>Office Managers, Team Leaders, Administrators, Supervisors, Executive Secretaries, Clerical Officers, Support Staff and Personal Assistants.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>DATE:\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a015th &#8211; 17th April, 2025<\/strong><\/p>\n<p><strong>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 15th &#8211; 17th October, 2025<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"http:\/\/avantgardenigeria.com\/index.php\/registration\/\"><img decoding=\"async\" class=\"alignnone wp-image-3464\" src=\"https:\/\/avantgardenigeria.com\/wp-content\/uploads\/2017\/12\/register-1.jpeg\" alt=\"\" width=\"202\" height=\"67\" \/><\/a><\/p>\n","protected":false},"featured_media":3495,"comment_status":"open","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"product_cat":[38],"product_tag":[],"class_list":{"0":"post-3903","1":"product","2":"type-product","3":"status-publish","4":"has-post-thumbnail","6":"product_cat-management-workshop","7":"desktop-align-left","8":"tablet-align-left","9":"mobile-align-left","11":"first","12":"instock","13":"shipping-taxable","14":"purchasable","15":"product-type-simple"},"_links":{"self":[{"href":"https:\/\/avantgardenigeria.com\/index.php\/wp-json\/wp\/v2\/product\/3903","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/avantgardenigeria.com\/index.php\/wp-json\/wp\/v2\/product"}],"about":[{"href":"https:\/\/avantgardenigeria.com\/index.php\/wp-json\/wp\/v2\/types\/product"}],"replies":[{"embeddable":true,"href":"https:\/\/avantgardenigeria.com\/index.php\/wp-json\/wp\/v2\/comments?post=3903"}],"version-history":[{"count":4,"href":"https:\/\/avantgardenigeria.com\/index.php\/wp-json\/wp\/v2\/product\/3903\/revisions"}],"predecessor-version":[{"id":4787,"href":"https:\/\/avantgardenigeria.com\/index.php\/wp-json\/wp\/v2\/product\/3903\/revisions\/4787"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/avantgardenigeria.com\/index.php\/wp-json\/wp\/v2\/media\/3495"}],"wp:attachment":[{"href":"https:\/\/avantgardenigeria.com\/index.php\/wp-json\/wp\/v2\/media?parent=3903"}],"wp:term":[{"taxonomy":"product_cat","embeddable":true,"href":"https:\/\/avantgardenigeria.com\/index.php\/wp-json\/wp\/v2\/product_cat?post=3903"},{"taxonomy":"product_tag","embeddable":true,"href":"https:\/\/avantgardenigeria.com\/index.php\/wp-json\/wp\/v2\/product_tag?post=3903"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}