If you are starting to learn about the concepts of streamlining a business process, you are at the right place. Lean Six Sigma is a fact-based, data-driven philosophy of improvement that values defect prevention over defect detection. It drives customer satisfaction and bottom-line results by reducing variation, waste and cycle time, while promoting the use of work standardization and flow, thereby creating a competitive advantage. It applies anywhere variation and waste exist and every employee should be involved. By the end of the workshop, participants will learn how to:
- Let the Lean Six Sigma principles that help to reduce or eliminate process wastes and improve the efficiency and quality of the process
- Make use of Lean Six Sigma to leads and enjoy competitive advantages over your competitors
- The Key to success is management support, employee engagement and commitment to improving customer satisfaction
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